Questions

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What is a cord of wood?
A cord of wood is measured as 4X4X8ft or 128cu ft our cord wood is stacked into our trailers, rather than bulk loaded. Our goal is to ensure that our customers get full cords and their moneys worth in each delivery.

crestone firewood, san luis valley firewood, moffat firewood, saguache firewood,

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​Your competitor has lower prices, why should I buy from you?

Our competitors mostly sell Ponderosa Pine and Fir. We sell Lodgepole Pine which is a heavier wood and burns at a higher BTU, giving you 5% hotter fire for 20% longer burn time, plus it is stacked  in our trailer so you know without a doubt that you are getting what you pay for.  We are a local company that hires local labor which means your money stays in the community.

 

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What is the difference between seasoned and semi-seasoned firewood?
According to Chimney Safety Institute of America (CSIA), well seasoned firewood has a moisture value less than 25%. Our seasoned firewood adheres to these guidelines, as we measure the woods moisture content, but in the valleys almost year round dry conditions our wood stays at or below 15%

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What is the length of our processed firewood?
All of our firewood is processed in our firewood processor, which helps to ensure that the lengths and diameters are consistent. In general most of the product is 16 in length and varies in girth but is typically between 3" & 4"

 

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Is it possible to have firewood custom cut?
Yes. Specific sizes can be ordered to fit just about any wood burning stove. Depending on the request, the price per a cord will vary. We strongly encourage our customers to order custom firewood early in the season.

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Do you deliver unprocessed wood?
Yes. We deliver logs of all different shapes and sizes for the ambitious individual looking to save money.

 

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What form of payment is accepted?
Unless other arrangements are made ahead of time, payment is due upon delivery. We gladly accept debit cards, credit cards, cash and personal checks. (credit/debit cards can be processed on site upon delivery)

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What is the proper way to store firewood once it is delivered?
Based on experience and other finds, it is best to stack wood on pallets or timbers immediately. It is critical that all of the wood gets proper airflow. This is achieved by stacking the wood at least 12 away from walls or fences. If you need to stack multiple rows, each row should be approx. 6 apart. Finally, if you decide to cover the wood, which is recommended, you should only cover the top. This will prevent rain/snow penetration and still allow airflow.

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Do we stack wood?
Yes, we offer stacking for all of the wood delivered. There is a minimum charge of $50 per a cord for stacking. This price may increase depending on the distance between the drop zone and stacking area.

 

crestone firewood, san luis valley firewood, moffat firewood, saguache firewood,